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FAQs (Frequently Asked Questions) about the CD version of

This page was updated on 16 May 2006

Q. Which is the most recent version of Christian Music Finder, and how can I get it?

A. Version 10.2 (Spring 2006), available now. The data in this comprehensive reference database is updated and released quarterly. You will get the latest edition automatically if you subscribe to the service. If you are a retailer and you would like to try it as a FREE demo, call 1-888-273-7782, or request a copy by e-mail by entering "CMF demo" in the feedback form.

Q. What exactly is Christian Music Finder, and what does it do?

A. Christian Music Finder is a reference database of more than 600,000 Christian music titles from more than 1,700 publishers and music companies. It can be used on Windows 95 systems or higher. Christian Music Finder searches song information four different ways: by songtitle, by artist name, by collection name, and by composer. New "hot links" to the internet enable users to instantly link to the publisher's or distributor's website. New secondary search capabilities permit users to search for accompaniment tracks, sheet music and other special formats. A new feature added in 2003 is a data filter, which permits a record store to mask or filter the data so that only the recorded songs show. A sheet music store can set the filter so that only printed music shows.

This reference turns your sales staff into instant experts by putting the entire repertoire of Christian music at their fingertips. This enables staff to give unparalleled customer service when a customer has a question. Christian Music Finder helps increase sales helping you point out additional collections by the same artist that the customer might be interested in.
 

Q. When I go to install the CMF, I get an error 1327 from Installshield. What do I do about that?

A. This error can have more than one cause, and there is a tech note describing the symptoms, cause, and recommended action at this link. The error usually is caused when someone changes a registry setting so that the windows installer cannot find the MyPictures folder. It can be worked around by checking the registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Explorer\User Shell Folders. There is a value here for personal. It should be the drive and folder in which the MyPictures folder can be found. The tech note has more details.
 

Q. When I go to copy the database files to the hard drive, the menu item is grayed (disabled). What do I have to do to make it work?

A. This happens when the program is launched as a demo, and then the customer puts in the customer key. Until the program is closed and reopened again, the menu item to copy files is disabled. Upon re-opening the program, you will find the menu item enabled and working. Be sure you allow this copy function to finish, because it does take several minutes to copy 500 megs of data.
 

Q. How do I find out how to use this program, since there is no manual that accompanies it?

A. There is an extensive Help system that comes with the program. These Help files can be browsed or printed out and used to train staff to use the system. In addition to the help files, refer to these FAQ pages for the latest information.
 

Q. I am a music publisher. How do I submit music titles for inclusion in the next updated edition?

A. Click here to submit your published music titles.
 

Q. My question isn't answered here. Where do I turn now?

A. Submit your question (mention CMF or Christian Music Finder) using our feedback form and we will send you an answer via e-mail as soon as possible.

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